How to activate your account and/or re-set your password

Welcome to our new website - let's see if we can get you shopping safely with Haith's, this guide should help.


If you have received an email from us to Activate your account:


If you have received a welcome email from us inviting you to reset your password then you can follow the link on the email (it says 'Activate your account"), which will take you to this screen to activate your account:
Activate your account
Just enter your password, this can be one you used previously with us or a completely new one if you wish.


Then confirm password.


Click on ‘activate account’ – you should then see the screen below:
Account screen
If you have already reactivated your account and need to re-set your password:
You can re-set your password by clicking on the person icon or ‘my account’ icon at the top right hand side of the website, which looks like this (please note: if you haven't reactivated your account via the activation email, your order history will not be stored):
You will then see the below message – Enter your email address and click ‘submit’...
Re-set your password
You will then be greeted with the below message:
Log in Screen
Once you can see the above message please check your emails for a message like the one below... (check your spam filter or junk email and add Haith's to your list of safe email senders to prevent this from happening again).
Email template
Click on re-set your password and you should see this:
Re-set account password
Enter and confirm your new password and press ‘Reset password.


Once these steps have been completed you will be able to log-in and checkout will be a quicker process when you next visit.


Thank you for your patience.
Best wishes from all at Haith's.