The blue tits, great tits, robins and sparrows all love it and what little falls to the ground is eaten by dunnocks and feral pigeons. The only complaint I have is it's so popular I have to ration it!
Hi Alan, thank you so much for your great review! We’re delighted the Fruit and Berry Suet Pellets are proving popular with your birds, especially as the weather has now become a lot colder.
Thank you so much for your review for Haith's packaging. We try our best.
The birds adore it.
We changed over in November from the no mess all year round feed and there’s a constant flock of birds jostling for position to get their fill.
Hi Maggie, we’re delighted the birds are enjoying the Winterberry seed! It’s wonderful to hear your feeder has been so popular since the switch in November. Thanks for sharing your experience.
Great quality, well packaged delivered on time and at a great price
Thank you Stephen! We’re delighted you’re pleased with the quality, packaging, prompt delivery, and price. We really appreciate your feedback and support.
Thank you Gary for your comment. We truly appreciate the positive feedback you've given and look forward to future orders from you. All the Best, Haith's
Thank you so much for leaving a positive review of Robin Gold.
Hi Gary, Thank you for your great review of this product. We appreciate the positive feedback
I bought a 5kg bag of these suet pellets and when I opened the bag this morning I find that - unlike all other suppliers (and as common sense would dictate) - the pellets were not in an internal plastic bag to ensure that they remain soft. Combined with the fact that they were probably bagged some time ago and have been lying about in a store, they are rock solid. It's a cold, frosty morning here so put some out for the birds but they're trying them and then largely ignoring them, so I've wasted £20.99 because they're going in the bin.
Hi Alex, we’re very sorry the pellets arrived hard and that the birds have been reluctant to eat them. We understand how frustrating that is. Please contact our customer service team on 0800 2987054 or enquiries@haiths.com with your order details & they will be happy to help.
Hi Steven, thanks so much for your lovely review! We’re delighted you’ve been pleased with the Super Canary Seed.
I bought the tip top budgie seed, fast delivery, great packaging and a great price. The seed smells amazing and Gizmo my budgie took to it straight away.
Hi Stephen, thank you so much for the lovely review! We’re delighted Gizmo took to the Tip Top Budgie Seed straight away, and that you were pleased with the quality, delivery, packaging and price. We really appreciate your support & feedback.
Excellent blend my budgies love it the ratio is perfect I have no hesitation in recommending this product .
Hi John, thank you for the kind review! We’re delighted your budgies love the blend and that you’re happy with the ratio. We really appreciate your feedback & recommendation!
Hello, many thanks for your great review. We'll certainly pass that on to our team!
Our lantern bird feeder is just right forthe little blue and great tits that feed from it. Easy to wash in a little w/up liquid rinse and its fresh to use tomorrow. I haven't had any wood pigeons on it they feed separately.
Hi Daphne, we’re so pleased your lantern feeder is just right for your little blue and great tits—and that it’s easy to keep clean and ready for the next day. It sounds like the wood pigeons have found their own spot too! Thanks for sharing your lovely feedback.
Good Afternoon, thank you so much for your lovely review! We’re delighted the garden birds are enjoying the Winterberry™ seed.
I’ve ordered several times and multiple products from Haith’s spending quite a lot of money unfortunately every time the parcels are not secured at all with tape and have been wide open. Despite contacting Haith’s a few times the issue has not been addressed which shows to me a lack of care and a slapdash attitude which then leads me to wonder if there’s no attempt to secure product inside parcels at all then where else might they cut corners so it’s put me off ordering. Very disappointed with lack of concern or customer care for the sake of a roll of packing tape. Unbelievable
We're really sorry that your parcels have arrived open on several occasions, especially after you've already brought this to our attention. We completely understand your frustration and want to reassure you that your feedback has been taken seriously and, as explained in our previous email, has been passed on to our packing and procurement teams, with steps now being taken to improve things. We really appreciate you taking the time to share your concerns and hope you'll notice a positive difference with any future orders.
Hi Kev, thanks so much for the lovely review. It's great to hear that your birds enjoy it.
Hi Jeane, thanks so much for the lovely review! We’re delighted your birds enjoy the sunflower hearts - and clearly can’t get enough of them.
The birds in my garden love these fat blocks! So I get to see plenty of different birds!
Hi Carole, we’re delighted to hear the birds in your garden love the fat blocks - and that they’re bringing you plenty of different visitors!
Birds love them and always attempt to eat me out of house and home! A constant queue of blue tits, great tits and a nut hatch who thinks he’s king of the jungle!
Hi there, we love hearing that your sunflower hearts are such a hit! It sounds like your garden has a wonderful queue of feathered visitors—with the nuthatch clearly in charge. Thanks for sharing!
The quality of food, value for money and the delivery service are all excellent. I find the process of changing the dates of delivery via the subscription to be laborious - you can't just go onto your account to make changes, you have to contact the company who sends you a code, which you then use to alter delivery/subscription fee dates -and not very reliable - several deliveries have been late and I've run out of food. Consequently I have cancelled my subscription but will continue to buy from this company
Hi Jane, thank you for sharing your honest feedback. We’re delighted you’re happy with the food, value and delivery service, but we’re sorry that managing your subscription has been awkward and that late deliveries left you without food. We’ll share your comments with our team as we work to improve the process. We really appreciate you continuing to shop with us.
Hi Tom, thanks so much for the lovely review!
very nice seed better than the seed I was using and no dust
Hi Francis, thanks so much for the lovely review! We’re glad the seed is working better for you and that you’re pleased with how dust-free it is.
I have been buying these fat balls for years, but recently the birds don’t seem to be queuing up to feed as previously.
Has there been a change in their composition - they do seem a bit harder and blue tits only have little beaks?
Hi Elizabeth, thanks for being a loyal customer and for letting us know. We’re sorry the birds seem less keen, and understand your concern about the balls feeling harder. We haven’t intentionally changed the composition, but we’d be happy to pass on the information you have given to the team.